Customer Service

At Shred Shop, our goal is to offer the best customer service and highest level of satisfaction not just in our industry, but for any industry.


This 2020 Holiday season will probably be CRAZY... Shipping orders are expected to blow up, which could lead to shipping delays. In other words, your package might take longer to get to its home. Beat the rush, shop now and order ASAP!

Shipping Information Holiday 2020: We are working overtime to get you your gear but shipping timelines from our couriers are out of our control and could cause delays. Thanks for your support and patience. See Shipping Information for Holiday 2020 timelines and details.

Return Policy Holiday 2020: Any purchase made between November 17, 2020 and December 24, 2020 can be returned on or before January 25, 2021 assuming other return criteria are met. Please review our return policy for details.

If you have any questions? Chat with one of our Shred Experts

Some Things Will Never Change - Covid-19 Statement

With our lives changing these days, skateboards and BMX bikes will always be there. We want to let our community know we are here to support a healthy lifestyle and are in accordance with CDC recommendations and business practices. We are still filling orders and answering any questions to keep you riding. Everyone at Shred Shop thanks you for your support.

Contact Us

Choose how you want to contact us. If it is outside of our customer service hours, we will respond as quickly as we can.

Shred Shop Customer Service Hours

Mon-Fri 8am - 9pm
Sat 9am - 8pm
Sun 9am - 8pm
Times are in CST

Click for Live Chat

Phone: 877-734-7380

Other Questions

For other questions, click for Live Chat, call 877-734-7380, or email us at

Thank you for contacting Shred Shop!