Updated Return Policy: We are not able to take returns on Face Masks and Balaclavas. All items in those categories are excluded from our regular return policies.
General Return Policy
Shred Shop will gladly accept returns within 30 days of original purchase date. Items must be in new condition, with original packaging and include all manuals and accessories provided with the product.
Returns/Exchanges can be made using the Returns/Exchange form that is located at the bottom of the original packslip that came with your order. If you are not able to locate that, a copy of your original order confirmation email with written notes is adequate.
Please ship all return/exchange items to:
550 Kasota Ave SE,
Minneapolis, MN, 55414
Note: This facility is not open to the public